Shipping Policy

Shipping Policy

At alkhateeb.ae, we provide world class shipping to all our customers that includes inspection, fast & on-time delivery, top quality packaging, and timely communication at each stage of shipping. We completely understand that once you buy merchandise online, the biggest question usually is "Where is my stuff?" - Well with us, we address that worry. This means that once you have bought a product at our site, we take care of everything so you don't have to be anxious about anything. We have partnered with most of the top courier and logistics partners to assure that you receive your order on time and safely with full courtesy and attention.

Please Note:
  • The delivery time frame mentioned on product details is estimated. Actual delivery time depends upon availability, address where the order needs to be delivered and courier issues and other circumstances that might affect delivery. You can rest assured that you are completely protected as a shopper at alkhateeb.ae. You always have a choice to cancel your order due to shipment delay by contacting us at Customer Support.
  • The delivery time frame mentioned on product details is estimated. Actual delivery time depends upon availability, address where the order needs to be delivered and courier issues and other circumstances that might affect delivery. You can rest assured that you are completely protected as a shopper at alkhateeb.ae. You always have a choice to cancel your order due to shipment delay by contacting us at Customer Support.
  • The shipping charges are not fixed and depend on various factors like nature / category of your product, which location dispatched from, gross weight of the product, etc. This amount will be over and above the value of the product that you see on our website.
  • The shipping charges on your order will be informed before your order is being placed at alkhateeb.ae. If you are placing your order through our call centre, the order taker will mention the shipping charges. If it's via web or mobile, the shipping charge would reflect on the shopping cart / payment page.
  • We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.
  • Please keep the proof of delivery receipt signed/confirmed by the registered customer.
  • Process of shipping the items/goods conditions.
  • Delivery fees or Free Delivery.
  • Delivery time to local/ International.
Menu
Language
Free call 24/7
800 060-0730